Return service is a basic guarantee we provide for users to safeguard legitimate shopping rights and interests. To ensure fair and standardized processing of every return request, we have formulated unified service specifications for reference. Users who intend to return goods shall ensure that the commodities do not affect secondary sales, including intact appearance, complete matching accessories, and undamaged original packaging. For goods with quality-related problems, we will actively verify the situation and try our best to provide reasonable solutions. For returns caused by personal preference factors, relevant accessory and packaging integrity requirements still need to be strictly followed. We will moderately adjust the processing mode according to the actual situation of individual special cases to ensure reasonable user experience.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.