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【Contact & Response Rules】
       All user-initiated communications shall focus on product use, service experience and related reasonable demands, without submitting any irrelevant, abusive or misleading content.
       Our service team will process user messages in the order of receipt. Priority will be given to special and urgent demands that affect normal product use, and we will respond as quickly as possible.
       For general consulting questions, standardized reply content will be provided within the conventional processing cycle; for personalized and special feedback, we will conduct targeted investigation and reply as appropriate.
       We do not guarantee that all user demands can be fully satisfied, but we will make the utmost effort to coordinate and optimize relevant solutions.
       The final interpretation right of user communication processing rules belongs to our service team, and we will adjust relevant processing mechanisms according to actual operation conditions.